Privacy

98pk Privacy Policy

We take your privacy seriously. This policy explains exactly what personal data we collect when you use 98pk, why we collect it, how it is stored and protected, and what rights you have over your own information.

Last updated: January 2026
Six Ways 98pk Protects Your Privacy

Before you read through the full policy, here is a plain-language summary of the six core privacy commitments that guide how we handle your data.

Minimum Data Collection

We only collect the personal information actually needed to run your account, process PKR transactions, and keep the platform secure. We do not gather data for the sake of it.

Encrypted Storage

All personal data and financial information is stored using industry-standard encryption. Data in transit between your device and 98pk servers is protected by SSL/TLS at all times.

No Data Selling

Your personal data is never sold to third parties for advertising or marketing purposes unrelated to 98pk. It is yours — we are simply the custodian while you use the platform.

Your Rights, Respected

You can request a copy of your data, ask us to correct inaccuracies, or request deletion of your account and associated records at any time by contacting support.

Controlled Third-Party Access

Where we share data with payment processors like JazzCash, Easypaisa, or Raast, it is limited to what is strictly necessary to complete the transaction. No surplus data is shared.

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you promptly and take immediate steps to contain and investigate the incident.

Summary: This Privacy Policy applies to all users of the 98pk platform, including visitors who have not yet registered. By using 98pk, you agree to the data practices described here. If anything is unclear, contact our support team — we are happy to explain.

1. Who We Are

98pk is an online gaming and sports betting platform operating at 98pk.onl, serving players across Pakistan. When this policy refers to "98pk", "we", "us", or "our", it means the platform and the team responsible for running it.

We act as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your data is used, and for ensuring it is handled properly at all times.

If you have any questions about how your data is managed, you can reach us through the live chat on the platform or by visiting the FAQ page.

2. What Personal Data We Collect

The data we collect from you falls into three broad categories: information you give us directly, information generated by your use of the platform, and information received from third parties such as payment processors.

Information You Provide

  • Full name and date of birth
  • Email address and mobile number
  • Residential address (required for verification)
  • Government-issued ID details (CNIC or passport number, submitted during KYC verification)
  • Payment method details — such as your JazzCash or Easypaisa mobile wallet number, bank account number, or card details as applicable
  • Communication history with 98pk support

Information Generated by Platform Use

  • Login timestamps, IP addresses, and device identifiers
  • Betting and gaming activity records — markets wagered on, game sessions, transaction history in PKR
  • Session duration and navigation patterns within the platform
  • Bonus usage and promotional interaction records

Information from Third Parties

  • Payment confirmation data from JazzCash, Easypaisa, Raast, and bank transfer processors
  • Identity verification results from document verification services used during KYC
  • Fraud and risk signals from third-party security and compliance tools

3. How We Collect Your Data

We collect your personal data through the following channels:

  • Registration form: When you create a 98pk account, you provide your core personal details directly.
  • KYC verification process: When you submit identity documents to verify your account before withdrawal.
  • Deposit and withdrawal transactions: Payment processors pass back confirmation data when you complete a PKR transaction on the platform.
  • Cookies and tracking technologies: When you browse the platform, cookies and similar tools collect session and behaviour data automatically. See the Cookies section below for full details.
  • Support interactions: When you contact the support team via live chat or email, the content of those conversations is recorded and stored.
  • App usage: If you use the 98pk mobile app, device identifiers, OS version, and app interaction data are collected to ensure the app runs correctly on your device.

4. Why We Use Your Data

Every piece of data we collect has a specific, legitimate purpose. The table below maps out the main uses of your personal information and the reason we are entitled to process it.

Purpose Data Used Basis
Creating and managing your account Name, email, mobile number, date of birth Contract performance
Processing deposits and withdrawals in PKR Payment method details, transaction history Contract performance
Identity verification (KYC) CNIC / passport, address, date of birth Legal obligation
Fraud prevention and security monitoring IP address, device ID, login history, transaction patterns Legitimate interest
Responsible gaming management Gaming activity, session data, deposit history Legitimate interest / legal obligation
Customer support Account details, communication history Contract performance
Platform improvement and analytics Aggregated usage and navigation data Legitimate interest
Sending relevant promotions and offers Email address, gaming preferences Consent (opt-in)

We do not use your data for automated decision-making that produces legal or similarly significant effects on you without human review.

5. Sharing Your Data

98pk does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share data only in the following limited circumstances:

  • Payment processors: JazzCash, Easypaisa, Raast, and banking partners receive only the data needed to process your specific PKR transaction — typically your name and account or wallet number.
  • Identity verification providers: KYC document verification services receive copies of your submitted ID documents to confirm authenticity. These providers are contractually bound to use your data only for this purpose.
  • Fraud and risk management tools: Security platforms may receive anonymised device and behavioural signals to help detect suspicious activity. No full personal profiles are shared.
  • Legal requirements: We may disclose personal data if required to do so by law or in response to a valid formal request from a competent authority. We will notify you where legally permitted to do so.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such change and of your choices regarding your data.

All third-party service providers we work with are required to maintain appropriate security standards and to process your data only on our documented instructions.

6. Payment Data and Financial Security

When you deposit or withdraw using JazzCash, Easypaisa, Raast, Bank Transfer, or card, the actual transaction is processed by the relevant payment provider through their own secure infrastructure. 98pk does not store full card numbers or mobile wallet PINs on its own servers.

PKR transaction records — amounts, dates, and method type — are retained as part of your account history for account management, dispute resolution, and as required by applicable financial record-keeping standards.

If you raise a payment dispute, your transaction data may be reviewed by our finance team and, where necessary, shared with the relevant payment provider to investigate and resolve the issue.

7. Cookies and Tracking Technologies

98pk uses cookies and similar technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the site.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as maintaining your login session, remembering your language preference, and keeping your bet slip intact between pages. The platform cannot function properly without these.
  • Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is aggregated and not linked to individual identities.
  • Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and suspicious login attempts.
  • Preference cookies: Remember your display and notification settings so you do not have to configure them on every visit.

You can manage or disable non-essential cookies through your browser settings at any time. Please be aware that disabling essential cookies will affect your ability to use certain parts of the platform, including staying logged in.

8. How Long We Keep Your Data

We retain your personal data for as long as your 98pk account is active, and for a defined period after account closure. The standard retention periods are as follows:

  • Account and identity data: Retained for up to 5 years after account closure, to meet standard financial record-keeping requirements.
  • Transaction records: Maintained for up to 5 years in line with financial compliance standards.
  • Support communications: Kept for 2 years after the relevant issue was resolved.
  • Analytics and usage data: Aggregated and anonymised within 12 months of collection; anonymised data may be retained indefinitely for platform improvement purposes.
  • KYC documents: Retained for the period required by applicable identification and verification standards, typically 5 years after account closure.

Once the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be linked back to you.

9. Security Measures

Protecting your personal and financial data is a core operational priority at 98pk. The security measures in place include:

  • SSL/TLS encryption for all data in transit between your device and our servers
  • Encrypted storage for sensitive account and payment data at rest
  • Access controls ensuring that only authorised 98pk staff can access personal data, and only to the extent needed for their specific role
  • Regular security audits and vulnerability assessments of the platform infrastructure
  • Automated monitoring for unusual login patterns, transaction anomalies, and signs of account compromise
  • Two-factor authentication options available in your account settings for an extra layer of login security

Tip: Your account security is a shared responsibility. Use a strong, unique password for 98pk, enable any available additional verification in your settings, and never share your login credentials with anyone — including anyone claiming to be from 98pk support.

10. Your Privacy Rights

As a 98pk user, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team.

Right of Access

Request a copy of the personal data we hold about you, including account details, transaction history, and communication records.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal information held in your account. We will update records promptly upon verification.

Right to Erasure

Request deletion of your personal data. Note that some data must be retained for the legally required period even after account closure.

Right to Object

Object to your data being used for direct marketing or profiling purposes at any time. We will stop that processing immediately upon a valid request.

Right to Portability

Receive a structured, machine-readable copy of the personal data you provided to us, where technically feasible, to transfer to another service.

Right to Restrict Processing

Ask us to temporarily limit how we use your data — for example, while an accuracy dispute is being reviewed — without requesting full deletion.

We aim to respond to all data rights requests within 30 days. For complex requests, we may need up to 60 days and will let you know if this is the case. There is no charge for exercising these rights.

11. Minors and Age Restriction

98pk is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 18. If we discover that an account has been registered by a minor, the account will be closed immediately and any deposited funds returned to the payment method used.

If you are a parent or guardian and believe your child has registered on 98pk, please contact support immediately so that the account can be identified and closed as quickly as possible.

Age verification is part of the standard KYC process. Players who cannot confirm they are 18 or older will not be able to complete account verification or process withdrawals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how the platform operates, the data we collect, or applicable standards. When we make material changes, we will notify you via your registered email address or through a prominent notice on the platform, at least 7 days before the updated policy takes effect.

The "Last updated" date at the top of this page always reflects when the most recent version was published. We encourage you to review this page periodically so you are always informed about how your data is being handled.

Your continued use of 98pk after the effective date of any update to this policy constitutes your acceptance of the revised terms.

13. Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the 98pk support team. Support is available 24/7 through the live chat feature on the platform.

You can also visit our FAQ page for answers to common questions about account management and data handling, or read the Terms and Conditions for the broader rules that govern your use of the platform.

We take all privacy-related queries seriously and aim to respond within 2 business days for general questions and within the legally required timeframe for formal data rights requests.

Play With Confidence

Your Data Is Safe. Your Game Is On.

Now that you know how 98pk protects your privacy, register a free account and enjoy cricket betting, PSL markets, top slots, and fast PKR withdrawals — all with your data handled responsibly.

18+ only  |  Play responsibly  |  All balances in PKR